At Clothberries, managed by Solobotics Ventures, we aim to provide a seamless and convenient shopping journey. In this policy, “we,” “us,” and “our” refer to Solobotics Ventures, while “you,” “your,” and “user” refer to our customers. We recognize that fashion choices may change, and order cancellation might be required. Please review the policy below for clear guidance: 

Order Cancellation Before Shipment 

You may cancel your order within 24 hours after placing it or before it is dispatched, whichever occurs first. 

To initiate a cancellation request, kindly reach out to our customer support team through email. 

If the cancellation request is approved, the complete refund will be credited back to your original payment method within 5–7 business days. 

Orders Already Shipped 

Once an order has been dispatched, cancellation is no longer possible. However, after delivery, you can request a return under our Return & Refund Policy. 

Order Modification 

We do not currently support changes to products or delivery addresses once an order is confirmed. In such cases, you must cancel the eligible order and place a fresh one. 

Contact for Cancellation 

For any cancellation-related assistance, please contact our support team at: soloboticsventures@gmail.com / riyaravindrashelar@gmail.com 

We appreciate your understanding and ongoing support. If you have any queries, feel free to get in touch with us anytime.