At Clothberries, managed by Solobotics Ventures, we aim to provide a seamless and convenient shopping journey. In this policy, “we,” “us,” and “our” refer to Solobotics Ventures, while “you,” “your,” and “user” refer to you, our valued customers. At Clothberries, we ensure timely and efficient delivery of all orders placed on our platform. This Shipping and Delivery Policy explains the rules and conditions related to product dispatch and shipment. By placing an order, you acknowledge and accept the terms outlined in this policy.

Shipping Locations

We currently provide delivery services across all pin codes within India. At this time, international shipping is not available.

Processing Time

All orders are usually processed within 1–2 business days, excluding weekends and public holidays, starting from the order confirmation date. Once processing is completed, a confirmation email containing order details will be sent to you.

Delivery Timeline

Standard delivery generally takes around 3–8 business days, ensuring that your latest fashion selections reach you in a timely manner.

Failed Delivery Attempts

If a delivery attempt is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the parcel, the shipment will be sent back to our warehouse. Customers can request re-delivery of the order.

Damaged or Lost Shipments

If your order is received in a damaged condition, you must contact our support team within 48 hours of delivery along with supporting photographic proof. In case of a lost shipment, we will arrange a replacement or refund after confirmation with the courier partner.

Contact Us

For any questions regarding shipping and delivery, you may contact us at: soloboticsventures@gmail.com / riyaravindrashelar@gmail.com

We appreciate your trust in us and are committed to ensuring a smooth and reliable delivery experience for every order.