This Risk Factor Policy applies to Solobotics Ventures operating through Clothberries. It outlines important conditions and risk considerations related to browsing, selecting, and purchasing products from our platform. By using our website, customers acknowledge and agree to the terms mentioned below, which are designed to ensure transparency, clarity, and a safe shopping experience. For any queries, support, or clarification, please contact us at soloboticsventures@gmail.com / riyaravindrashelar@gmail.com.
1. General Acknowledgment of Risk
By placing an order on our website, customers accept the basic risks involved in online purchasing. Despite our efforts to present precise product details and visuals, slight differences in shade, fabric feel, fit, or finishing may appear due to device display settings, lighting effects, or individual perception. We advise customers to carefully check all product information and contact our support team before confirming any purchase.
2. Product Availability and Inventory Risk
All listed items on our platform depend on real-time availability. Although stock details are updated frequently, sudden demand changes or technical issues may occasionally cause mismatches in inventory. In such situations, we may cancel, adjust, or postpone orders when required. Affected customers will be informed promptly and offered suitable alternatives or refunds wherever applicable.
3. Color Representation Disclaimer
We make every effort to present product colors as accurately as possible. However, variations may occur due to differences in screen calibration, device settings, photography lighting, and environmental conditions. Such minor differences are natural and should not be considered defects or misleading representation of the product.
4. Shipping and Transit Risk
Once an order leaves our facility, it is handled by third-party logistics providers. Although we work with reliable courier partners, unforeseen circumstances may lead to delays, damage, or loss during transit. In such cases, we will provide full support to resolve the issue effectively. Customers are requested to report any delivery concerns immediately to our support team.
5. Third-Party Content and External Risks
Our platform is independently managed and does not host or support any external links or third-party websites. We are not associated with any other platforms, and any claims suggesting such connections should be treated as unauthorized. If users encounter any external pages falsely representing us, they should report it immediately. We hold no responsibility for actions or content from such sources.
6. Contact Us
For any assistance, clarification, or support regarding this policy, please contact us at soloboticsventures@gmail.com / riyaravindrashelar@gmail.com.